Case Study

Alfa Koukoutaris

Introduction

The FMCG industry has a distinctively intense competition and high customer expectations. Alfa recognized the need to modernize its business processes, in order to achieve a prompt and efficient sales planning. The ultimate goal was to ensure a personalized customer experience.

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Industry
Food Industry
Presence
11,000 points of sale
Employees
400

Challenge

The need for modernization and integration of critical business functions in a demanding environment | Sales Development with Mobile Technologies

  • Need to unify all functions into a modern, unified ERP platform.
  • Legacy systems could not meet the increased demands for control and productivity.
  • Time pressure and adverse implementation conditions (COVID, transitional phase).
  • Search for a technology partner with experience and proven market success.

Solution

Comprehensive implementation of Microsoft Dynamics 365 Finance & Supply Chain Management by DIS, delivered in record time.

  • Implementation of Microsoft Dynamics 365 Finance & Supply Chain Management by DIS.
  • Coverage of all operations: Finance, SCM, Logistics-WMS, Procurement, Planning, Service & Projects.
  • Project completion and go-live in 8 months, fully leveraging the system’s capabilities.
  • Implementation based on the Greek localization of the system by DIS.

Benefits

Increased productivity and complete digital transformation of Alfa Pastry. Thanks to the deployment of mobile technologies by DIS, Alfa achieved a remarkable boost in its commercial activity: 25% increase in lines per order, 22% increase in quantity per order line, 20% increase in points of sale.

  • Holistic view of the business and improved decision-making.
  • Increased productivity and more efficient resource management.
  • Flexibility and integration with advanced Microsoft technologies (AI, IoT, Big Data).
  • Successful digital transformation supported by DIS and Microsoft.

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