Service
Introduction
The conversation around Artificial Intelligence has changed. The question is no longer whether a business will use it, but where it creates real value: in decisions, in processes, and in the data the organisation already has. Generative AI and AI agents are no longer experiments. They work inside ERP and CRM systems, forecasting demand, spotting deviations, recommending actions and automating routine tasks, while people stay at the centre of every decision. DIS designs and delivers AI solutions built on Microsoft technologies, so that AI becomes part of how each organisation runs every day.
Where AI creates value today
Supply Chain & Operations
Demand forecasting, inventory optimisation and early detection of supply chain risks.
Finance
Automated reconciliations and period close, anomaly detection, faster and more accurate reporting.
Sales & Customer Service
Copilot that prepares, summarises and suggests, so teams can spend their time where it matters.
Everyday productivity
Microsoft 365 Copilot across documents, email and meetings, connected to the organisation’s own data.
The DIS approach to an AI project
Six stages, from business goal to everyday use:
Case Studies
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