Case Study
Introduction
Alfa Pastry is one of Greece’s leading food production companies, specializing in frozen dough products, traditional Greek pies, and pastry sheets. With a history dating back to the 1950s in Kozani, the company has evolved into an internationally recognized food manufacturer with presence in more than 11,000 points of sale across Greece and exports to over 40 countries worldwide.
As part of its strategic vision for modernization and operational excellence, Alfa partnered with DIS to implement a comprehensive digital transformation ecosystem based on Microsoft Dynamics 365 Finance & Operations, b-anywhere (Sales Force Automation), and Business Intelligence solutions.
Challenge
✔ Integrating business operations into a unified ERP platform
✔ Optimizing production management, inventory control, and supply chain processes
✔ Enhancing visibility and efficiency of field sales operations
✔ Providing real-time access to reliable business data and KPIs
✔ Supporting rapidly growing export activities and international operations
✔ Improving strategic decision-making through advanced reporting and analytics
✔ Automating processes to increase productivity and operational efficiency
Solution
Centralized finance, production, procurement, inventory, and supply chain operations with Microsoft Dynamics 365 Finance & Operations.
Digitized sales execution and order-taking processes through the b-anywhere mobile platform.
Enabled seamless data flow between field sales operations and the ERP environment.
Improved planning, stock monitoring, and operational coordination across the supply chain.
Delivered interactive dashboards, centralized reporting, and real-time performance visibility.
Provided management teams with accurate analytics and actionable business insights.
Supported export growth and multi-market business operations through a flexible digital infrastructure.
Benefits
✔ Integrated Business Operations
Created a unified and connected operational environment.
✔ Higher Operational Efficiency
Reduced manual processes and increased productivity.
✔ Improved Supply Chain Control
Enhanced visibility across production and inventory operations.
✔ Enhanced Field Sales Performance
Improved sales responsiveness and order accuracy.
✔ Real-Time Business Intelligence
Delivered immediate access to critical business data.
✔ Better Strategic Planning
Strengthened forecasting and business planning capabilities.
✔ Support for International Expansion
Enabled efficient management of global operations.
✔ Future-Ready Digital Infrastructure
Established a scalable platform for continuous growth.
Useful Information
