“Mitsis Group is always at the forefront of adopting new technologies to enhance our services and operational efficiency,” said Mr. Stavros Mitsis, CEO of Mitsis Group. “Our collaboration with DIS and the implementation of Microsoft Dynamics 365 HR demonstrate our commitment to optimizing our operations and continually driving innovation in the hospitality industry. Microsoft D365 HR is the daily tool of our HR department, managing 5,000 employees across a wide variety of roles and specialties.”
Mitsis Group is digital transformed with DIS
Mitsis Group, the largest privately-owned hotel chain in Greece, is partnering with DIS to accelerate its digital transformation journey through the implementation of Microsoft Dynamics 365 Human Resources (HRMS).
A trailblazer in the tourism industry for over 45 years, Mitsis Group is renowned for its exceptional services, premium locations, elegant facilities, and refined gastronomy. The group operates 23 hotels and 13 spas across Greece and employs over 5,000 professionals—playing a vital role in supporting the country’s tourism and employment landscape. With expert guidance and implementation by DIS, Mitsis Group has successfully integrated Microsoft Dynamics 365 HR to strengthen its human resources operations and streamline a wide range of processes.
Key Features & Benefits of Microsoft Dynamics 365 HR Implemented by DIS:
1. Comprehensive Employee Management Integrated with Payroll Systems DIS ensured seamless data exchange between the HRMS and payroll systems, enabling accurate and efficient payroll processing for over 5,000 employees.
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2. User-Friendly Employee Self-Service
Employees can easily access and manage personal information, entitlements, skills, benefits, and performance reviews through a user-friendly self-service application—developed and optimized by DIS. This improves the overall user experience for both employees and managers, while also easing the administrative workload for HR teams.
3. Executive-Friendly Interface & Dynamic Reporting
Management teams benefit from access to key team insights and can perform various HR tasks thanks to DIS’s customized solutions, empowering them to manage their teams more effectively
4. Streamlined HR Processes
DIS integrated robust performance evaluation tools, including approval workflows and succession planning features, allowing for a more structured and efficient management of employee development.
5. Leave & Benefits Management
A fully integrated solution for tracking and managing employee leaves and benefits, supported by customizable approval workflows to streamline requests and decision-making.
6. Custom Approval Workflows
DIS implemented tailored workflows across multiple HR modules—including leave management, core HR functions (recruitment, transfers, position changes, personal information updates), and more—ensuring alignment with the unique needs of Mitsis Group.
7. Mass Data Import/Export
The solution enables the easy mass import and export of HR data, simplifying data administration and reporting for the Mitsis HR team.
